General Terms
Eligibility: By using the Website, you confirm that you have the legal authority to agree to these Terms. If you are under the age of 18, you may use the Website under the supervision of a parent or legal guardian who agrees to these Terms.
Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website after changes constitutes acceptance of the revised Terms.
Additional Policies: In addition to these Terms, your use of the Website is subject to our Privacy Policy and other policies as communicated. This includes privacy policies of third-party integrations such as WhatsApp, Razorpay, and Shiprocket, which you agree to review and comply with when using their services through our Website.
Platform and Integrations
ERP and E-Commerce Platform: The Website operates using the Odoo Enterprise (online) version, integrating e-commerce functionalities.
Third-Party Integrations: Our Website/databse includes integrations with:
- WhatsApp Business API for communication
- Razorpay for payment processing
- Shiprocket for shipping and logistics
Your use of these integrations may be subject to their respective terms and conditions also.
User Responsibilities
Account Registration: You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Activities: When using the Website, you agree not to:
- Use the Website for unlawful purposes
- Transmit harmful or malicious code
- Violate the intellectual property rights of the Company or others
Accuracy of Information: You agree to provide accurate and up-to-date information when using the Website, including during account registration and order placement.
Orders and Payments
Placing Orders: You will not be able to order product if it is not available in stock. You can contact us if you still want to place order if not able to place through website.
Payment Processing: Payments are processed securely via Razorpay. By providing your payment through Razorpay, you allow your banking data to be processed under Razorpay Privacy Policy.
Shipping and Delivery: Shipping is facilitated through Shiprocket. Delivery times and policies may vary based on location and product availability.
Refunds and Returns: Please refer to our Refund and Cancellation and Shipping and Delivery Policy for details on eligibility and procedures.
Intellectual Property
All content on the Website, including text, images, logos, and software, is owned by or licensed to Gorasia Industries Private Limited and is protected under applicable intellectual property laws. Unauthorized use of this content is prohibited.
Disclaimers and Limitation of Liability
Disclaimers: The Website is provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation of the Website.
Limitation of Liability: To the fullest extent permitted by law, Gorasia Industries Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
Governing Law and Dispute Resolution
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Gorasia Industries Private Limited
308, POR GIDC, Ramangamdi,
Vadodara 391243,
Gujarat, India
contact@gorasia.co.in
+91 7600768645