Skip to Content

Shipping and Delivery Policy

Effective Date: 09/01/2025

At Gorasia Industries Private Limited (referred to as "we," "us," or "our"), we are committed to providing reliable and efficient shipping services to our valued customers (referred to as "you" or "your"). Below is an outline of our shipping and delivery policy, which includes integration with Shiprocket for enhanced tracking and returns.

Shipping Partner


We partner with Shiprocket to facilitate secure and timely deliveries to our customers.

Shipping is available across India. Please check availability for your location during checkout.

Orders are processed and dispatched within 1-3 business days after confirmation. Delays may occur during public holidays or peak seasons.

Domestic deliveries typically take 3-15 business days. Delay may occur due to several unforeseen reasons because of various immeasurable parameters

Shipping Charges


Shipping charges are calculated based on the weight, dimensions of the package, and the delivery destination. Those prices are included when buying the product.

Order Tracking


Customers will receive a unique tracking ID for every shipment, which can be used on the Shiprocket tracking page for real-time updates.

If there are any issues with the tracking status, customers can contact our support team at contact@gorasia.co.in

Return or Replacement


Returns may be initiated directly through the Shiprocket tracking page or by contacting us within 7 days of delivery.

Products must be returned in their original condition, with all packaging intact.

Once the return is received and inspected, refunds or replacements will be processed within 5-7 business days, provided the product was listed as returnable or replaceable on the product page.

Damaged or Lost Shipment


If a product is damaged during shipping, please report it immediately upon receipt to contact@gorasia.co.in with photos of the damaged product and packaging.

In case of lost shipments, claims will be processed based on Shiprocket’s tracking data and policies.

Contact Us


If you have any questions or concerns regarding the policy, please contact us at:

Gorasia Industries Private Limited

308, POR GIDC, Ramangamdi,
​Vadodara 391243,
Gujarat, India

contact@gorasia.co.in

+91 7600768645